How to
use the WATER CLAW Products

Specially designed bottom plate maximizes suction and water
channeling into vacuum chamber. The extraction plate grid and
vacuum manifold have been scientifically designed to multiply and
enhance your sub-surface flood lifting capabilities in the same way
a pulley system multiplies and increases weight lifting ability.
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Typical Sub-Surface extraction speed per tool size:
| Deluxe Large |
12
x 21 |
1200 square feet
per hour |
| Deluxe Medium |
10
x 17 |
800 square feet
per hour |
| Deluxe Small |
8
x 14 |
500 square feet
per hour |
| Econo Small |
8
x 14 |
500 square feet
per hour |
Actual times will vary based on vacuum power and
carpet style.
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Factors that cause the WATER CLAW to suck air through the
dryer face fibers.
-
DO NOT extract water from face fibers before
using the WATER CLAW.
-
DO NOT overlap placement of the tool.
-
DO NOT over-extract per tool placement. The WATER
CLAW when placed on saturated carpet and pad will draw
water from several inches to several feet beyond itself, making
your next placement of the WATER CLAW less effective in the
surrounding area.
Sub-surface extraction offers little or no advantage
in water extraction where there is no pad/underlay under the carpet.
Sub-Surface extraction alone will not dry out a
flooded carpet, pad and structure. The professional flood
restoration technician must follow up with the proper use of air
movers, dehumidifiers etc.
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Use the following formula to determine the
optimum tool size for
each job.
Carpet Style +
Vacuum Power = Tool Size
It is recommended when using a truckmount that the
operator have at least two sizes of WATER CLAW (small and medium).
This will provide the operator with the flexibility to effectively
perform sub-surface extraction in a variety of conditions. Adding
the large size tool, where appropriate, will maximize
extraction speed by 50% over the medium size tool.
Truckmount size vacuum systems use
Deluxe models ONLY. Deluxe Models (small and sometimes medium)
can also be used with portable extractors.
A Tool Size for Any Job:
- Econo Small (8"x14"): Use with portable extractors only.
- Deluxe Small (8"x14"): Fastest tool size for use on the heaviest ounce carpets.
Also ideal for tight areas. Preferred tool size for large spotting
jobs, including urine decontamination.
- Deluxe Medium (10"x17"): For use on the widest range of carpet styles. Best all-round flood
tool size. (50% larger than the small
size tool.)
- Deluxe Large (12"x21"): Fastest flood extraction when used with appropriate vacuum power and
carpet style. Also the preferred size for quickly evacuating
black water from any carpet style prior to tear-out and removal of
un-salvageable carpet and pad. (50% larger than the medium size
tool.)
Other variables in sub-surface extraction
performance are:
-
Extra Extraction time per placement without
over-extracting.
(See What
Not To Do)
-
Enhanced seal between tool and carpet
(by
adding pressure, weight or using a smaller sized tool)
-
Multiple
passes over the same area from different directions
(See Criss
Cross Method)
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How To
Use the WATER CLAW
Sub-Surface Flood Extractor
Speed and Efficiency will greatly increase as the
operator perfects his or her rhythm in moving the WATER CLAW across
the carpet.
This process is surprisingly fast and easy.
-
To initiate flood extraction where carpet is
floating on standing water, place tool in the middle of room to
draw down standing water only to face fiber level. (At this
point DO NOT allow the tool to extract water from pad or face
fibers.)
-
Water migration in pad during the succeeding
Sub-Surface extraction process is essentially stopped when
source water (standing water) is drawn away as described above.
-
Now begin the Sub-Surface extraction process in
one corner. Remember to always check pad after the first few
placements to confirm extraction results and adjust to
appropriate tool size as needed. (See
Choosing the right size WATER CLAW. )
Once the proper tool size is determined,
sub-surface extraction will typically be accomplished in the
first 3 to 5 seconds as the initial rush of water passes through
the tool; any additional extraction time or a second pass (see
Criss-Cross Method ) can be determined by the operator.
To reposition tool follow the diagrams below. Do
not overlap, as this will cause the overlapped portion of the
tool to suck air.

After the Sub-Surface extraction process has been
performed, a small amount of water can sometimes be left on the face
fibers. If so, the operator can more quickly and efficiently extract
this moisture (after the Sub-Surface extraction process has been
performed) with a typical wand to further reduce drying time.
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After inspecting pad following a single pass of sub-surface
extraction, sometimes a second pass is required. If so, the
following process is recommended.

After a few passes of sub-surface extraction,
inspect the pad. If a second pass is required, proceed in the
following manner.
-
First, finish extraction of the room in one
direction (i.e. north and south as illustrated in diagram
A).
-
Next go to the original starting point and
proceed cross-ways of the original path (i.e. east and west, as
illustrated in diagram B).
This is called the criss-cross method and is much
more effective than a second pass in the same direction or leaving
in position each placement of the tool for long periods of time.
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If water is present in the pad only, the WATER
CLAW
can be used in one of three ways:
-
Pull the carpet back and extract the pad
directly.
-
Saturate the face fibers with a hose or buckets
of water; this will raise the water level up through the face
fibers to better facilitate Sub-Surface extraction.
-
Water can be drawn out of the pad through a dry
carpet with proper tool size and vacuum power. The operator can
confirm this by testing a small area before proceeding.
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Important
Notice on Follow-Up Drying Procedures
After Sub-Surface
Extraction
SUB-SURFACE FLOOD EXTRACTION ALONE DOES NOT DRY
CARPET, PAD AND STRUCTURE. WATER CLAW SUB-SURFACE FLOOD EXTRACTORS
ARE FOR PROFESSIONAL USE ONLY. SPECIAL TRAINING IN FLOOD DAMAGE
REPAIR IS REQUIRED IN THE USE OF AIR MOVERS, DEHUMIDIFIERS, TEST
INSTRUMENTS, ETC. INFORMATION ON RECOMMENDED DRYING SCHOOLS AND
FLOOD RESTORATION INSTRUCTORS IS INCLUDED IN THE SHIPPING BOX OR CAN
BE FOUND ON THIS WEBSITE'S EDUCATION
PAGE
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The WATER CLAW
Sub-Surface Spot Lifter works on the
same principle as our flood tools, but can perform Sub-Surface spot
removal with any wet vacuum source, including a truck mount,
portable, or wet dry mini-extractor. Standard hose adapter accepts 2
and 1-1/2 hose cuffs.
The basic rule of Sub-Surface spot removal is: any
contaminants in carpet and/or pad that can be suspended in a liquid
can be extracted out with the WATER CLAW.
Whatever amount of water is introduced to the carpet
and pad after limited dwell time can be quickly drawn back out again
with the WATER CLAW and typically dry out completely overnight.
Be sure the area under the spot lifter is saturated
through both carpet and pad. The tool can be picked up and
repositioned, or slowly dragged across the saturated area.
The WATER CLAW Sub-Surface Spot Lifter literally
flushes contaminants from carpet face fibers, backing and pad.
Amazing results can be achieved on a variety of spotting problems
when combined with the professional technician s knowledge of
spotting solutions, for example:
saturate
with hot water then apply the CLAW.
Oils: saturate
with a dilution of your favorite degreasing cleaner, WATER
CLAW.
Then saturate with a rinsing agent to remove cleaner residue and WATER
CLAW the area again.
Soap residue: saturate
with a mixture of cold water and defoamer, then WATER
CLAW it.
Pet urine: saturate
with your favorite urine liquefier. Allow a small amount of dwell
time, followed by the Claw. (Repeat this step as needed.) Then
saturate with your favorite urine deodorizer for your final flush
and Clawing. (Some single chemicals perform well for both purposes).
Wicking problems: wicking
problems of all kinds can be flushed out with the proper spotting
dilutions or even straight water, as determined by the technician.
|
Diagram shows
the hand-held WATER CLAW
Spot Lifter.
For large areas, consider using the small-size flood
extractor.
 |
It is recommended that the
technician first explain to the customer the procedure used for
Sub-Surface spot removal to avoid alarming the customer during the
saturation process. We also suggest that you invite the customer to
watch through the clear-top plate the Sub-Surface extraction process
being performed. This will greatly impress customers of your
expertise & professionalism.
Advanced
spot removal training is available to help you tackle the tough
spotting problems using the WATER
CLAW.
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Sub-surface
extraction has the potential to be the most profitable service a
professional carpet cleaner can provide. And it will be the most
dramatically impressive service your customer can watch you perform.
As yet there is no industry-wide standard for
pricing of sub-surface extraction because of the newness of the
process and broad variables from job to job. However, as of January,
2002, one estimated national average is $0.47 per square foot. Rates
will vary according to:
Total square footage and the degree of difficulty in
extracting different grades of carpet and pad. (Both factors will
impact your most valuable resource - time, so charge accordingly.)
Any revenues lost for not charging for tearing up
and replacing pad and/or carpet should be recaptured in rental fees
on additional air movers and dehumidifiers plus extra charges for
sub-surface extraction. By attending one of the recommended advanced
drying classes you will learn new methods of utilizing your
equipment; virtually eliminating the need to pull carpet and pad,
float the carpet or move out furniture, as well as reducing man
hours spent on the job, and ultimately drying the complete
structure, including carpet and pad, in three days or less.
Learning these new drying methods will contribute to maintaining or
increasing your profit margins and make your job easier.
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Charges
for sub-surface spot removal vary widely for a variety of reasons.
One small spot may require a minimum service charge of $35.00 to
$65.00 or more. But if you are already set up on a job, you might
charge $5.00 to $20.00 for the same small problem spot. At other
times you may choose to perform a complimentary service. For small
areas the hand-held Spot Lifter works ideally.
For larger areas such
as extensive urine decontamination, you can reduce your time and expense by using the small size
stand-on Flood Extractor. Charges can be adjusted
according to your time and expenses.
Urine and Odor Decontamination
When performing urine
decontamination for odors, charges should be significantly less than
the total cost of tear up and replacement of pad and treatment of
carpet and floor. Thus saving your customer money while still
solving their problem, and making you the hero they will tell their
friends about.
The most successful technicians will also provide
their customers with a guarantee of complete odor elimination
explaining that in some cases, urine contamination can be so extreme
that replacement of carpet, pad, and tack strip, as well as
treatment of walls and floor are necessary. In these cases the
technician will credit the customer the cost of the first process to
this second or next level of service, or simply provide the customer
a full refund. However when the WATER CLAW
is used properly with the
right or best chemicals,
failure of the WATER CLAW process will be rare. It won t take long
before your expertise and confidence in sub-surface extraction
increases as will your over-all profits.
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